bajj99 is committed to safeguarding the personal information of every player on our platform. This Privacy Policy explains in plain terms exactly what data we collect, why we collect it, how it is stored and secured, and what rights you hold over your own information.
These cards summarise the key pillars of the bajj99 privacy framework. The full legal text follows in the sections below.
bajj99 collects only the data required to operate your account, process payments, verify your identity, and comply with anti-money laundering obligations. This includes your name, date of birth, mobile number, email address, payment method details, and records of your gaming and transaction activity.
Your data is used exclusively for account management, identity verification (KYC), payment processing, fraud prevention, responsible gaming enforcement, customer support, and — where you have opted in — personalised promotional communications. Your data is never sold to unaffiliated third parties for marketing purposes.
All data transmitted between your browser and bajj99 is protected by SSL/TLS encryption. Passwords are hashed using industry-standard algorithms and are never stored in plain text. Access to production data is restricted to authorised personnel only, and all internal data access is logged and audited.
bajj99 shares your personal data only with essential third-party service providers — such as payment processors (bKash, Nagad, Rocket), identity verification services, and game studio providers — under strict data processing agreements. We do not share your data with unaffiliated advertisers, data brokers, or social media platforms.
You have the right to access, correct, export, or request deletion of the personal data bajj99 holds about you. You may also withdraw consent for marketing communications at any time. To exercise any of these rights, contact our support team at [email protected]. bajj99 will acknowledge all data rights requests within 48 hours.
bajj99 retains personal data for as long as your account is active and for a minimum period thereafter as required by applicable compliance obligations. When data is no longer required, it is securely deleted or anonymised. You may request early deletion of non-essential data at any time by contacting [email protected].
This Privacy Policy ("Policy") describes how bajj99 ("bajj99", "the Platform", "we", "us", "our") collects, uses, stores, shares, and protects personal data in connection with the operation of the bajj99 online gaming platform accessible at https://bajj99.bid and all associated services, features, and functionality offered thereunder.
bajj99 is committed to handling your personal information with transparency, integrity, and care. We recognise that the players who choose to register and play on bajj99 — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else in Bangladesh — entrust us with sensitive personal and financial data. This Policy sets out clearly and completely how that trust is honoured.
This Policy applies to all visitors to the bajj99 website, all registered account holders, and all persons who interact with bajj99 through any channel including the platform website, email correspondence, and customer support systems. It applies regardless of whether you are browsing the site as a guest or using a fully verified registered account.
Note: This Privacy Policy should be read together with the bajj99 Terms & Conditions and the Responsible Gaming Policy. Together, these three documents form the complete legal framework governing your relationship with bajj99. By registering a bajj99 account or continuing to use the platform, you acknowledge that you have read, understood, and agreed to this Policy.
bajj99 reserves the right to update this Policy at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Where changes are material, bajj99 will notify registered users via the email address on file prior to the changes taking effect. Continued use of the platform following notification constitutes acceptance of the updated Policy.
For the purposes of this Privacy Policy, the data controller responsible for the personal data collected and processed through the bajj99 platform is bajj99, the operator of the gaming platform available at https://bajj99.bid. As data controller, bajj99 determines the purposes and means by which personal data is processed in connection with the operation of the platform.
bajj99 operates as a safe and reliable platform with SSL encryption and fair play certification, designed for adult players aged 18 and above in the Bangladesh market. All personal data collected is processed in connection with the provision of online gaming and sports betting services, and associated account management, payment processing, and regulatory compliance functions.
If you have any questions regarding bajj99's role as data controller, or wish to understand more about the data processing activities described in this Policy, please contact us at [email protected]. Our support team is available 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6).
bajj99 collects personal data from multiple sources and across multiple touchpoints throughout your relationship with the platform. The categories of data collected are described below.
When you create a bajj99 account, we collect the information you provide directly, including: full legal name, date of birth, email address, Bangladeshi mobile phone number, preferred username, and account password (stored in hashed form). This data is essential for account creation and cannot be omitted.
As part of our Know Your Customer (KYC) obligations, bajj99 may collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also collect proof of address documents and, where applicable, proof of payment method ownership. KYC data is processed by authorised personnel only and is subject to enhanced security controls.
bajj99 collects records of all financial transactions associated with your account, including deposit amounts, withdrawal requests, payment method identifiers (mobile wallet numbers for bKash, Nagad, and Rocket; bank account references for BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank), transaction timestamps, and transaction status records. Full payment card numbers are never stored by bajj99.
bajj99 maintains detailed records of your gaming and betting activity, including games played, stakes wagered, bets placed (including sport, market, odds, and outcome), session durations, win and loss records, and responsible gaming tool settings. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
When you access the bajj99 platform, our systems automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, and session timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation. It does not personally identify you by name, but may be combined with account data for fraud investigation purposes.
When you contact bajj99 support via email or any other written channel, we retain records of that correspondence including the content of your messages, timestamps, and any attachments submitted. This data is used to resolve your query, train our support team, and maintain records of formal complaints or disputes.
Minimisation Principle: bajj99 applies a data minimisation approach across all collection activities. We collect only the personal data that is strictly necessary for the specific purpose for which it is collected. We do not collect sensitive data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where this is incidentally contained within an identity document submitted for KYC purposes.
In some circumstances, bajj99 may receive personal data about you from third-party sources, including identity verification service providers, fraud prevention databases, and payment processors. Data received from these sources is used solely for the purposes of account verification, fraud detection, and AML compliance, and is handled with the same level of care as data you provide directly.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Account creation & authentication |
| KYC Data | NID, passport, proof of address | Identity verification & AML compliance |
| Financial Data | Deposit/withdrawal records, payment method IDs | Payment processing & fraud prevention |
| Gaming Activity | Bets placed, games played, session length | Account management & responsible gaming |
| Technical Data | IP address, browser, device type | Security monitoring & fraud detection |
| Communications | Support emails, complaint records | Customer support & dispute resolution |
bajj99 processes personal data for the following specific and legitimate purposes:
bajj99 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
bajj99 shares personal data with carefully selected third-party service providers who assist in the operation of the platform. These providers act as data processors on bajj99's behalf and are contractually bound to process data only for the specific purposes for which it is shared, and to apply appropriate security measures. Categories of third-party processors include: payment processors (bKash, Nagad, Rocket, Upay, and banking partners), identity verification providers, fraud detection and AML screening services, game studio providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, Play'n GO), and customer support platform providers.
bajj99 may disclose personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or other government bodies where required to do so by applicable law, or where bajj99 reasonably determines that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights, property, or safety of bajj99, its users, or the public.
bajj99 does not sell, rent, lease, or otherwise transfer your personal data to unaffiliated third parties for their own commercial or marketing purposes. Your data is shared only as described in this Section and strictly for the purposes outlined in Section 4.
Fraud & AML Exception: In cases where bajj99 detects activity that may constitute money laundering, fraud, or other serious criminal conduct, bajj99 is required to share relevant account and transaction data with the appropriate authorities without notifying you in advance. This is a mandatory legal obligation and cannot be overridden by your data rights requests.
bajj99 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. A cookie is a small text file placed on your device by the bajj99 website when you visit. Cookies do not contain your name or payment details.
Essential cookies are required for the bajj99 platform to function correctly. They maintain your logged-in session, remember your responsible gaming settings, and enable core security features such as CSRF protection. Essential cookies cannot be disabled without breaking platform functionality.
bajj99 uses analytics cookies to understand how users navigate the platform, which pages are visited most frequently, and where users encounter friction. This information is collected in aggregated, anonymised form and is used solely for platform improvement purposes. Analytics cookies do not track your individual identity.
Preference cookies remember choices you make on the bajj99 platform — such as your preferred game lobby view or notification settings — so that these preferences are maintained across sessions. Preference cookies can be cleared by resetting your browser settings.
You can control and delete cookies through your browser settings. Instructions for managing cookies vary by browser — refer to your browser's help documentation for specific guidance. Please note that disabling essential cookies will prevent bajj99 from functioning correctly and may result in your session being terminated.
bajj99 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, regulatory, accounting, and reporting obligations. The specific retention periods applied to different categories of data are as follows:
When personal data is no longer required for any applicable retention period, bajj99 will securely delete or irreversibly anonymise it. Anonymised data — data from which all personally identifying characteristics have been removed — may be retained indefinitely for statistical and platform improvement purposes.
bajj99 applies a layered security architecture to protect personal data against unauthorised access, disclosure, alteration, or destruction. The key technical and organisational security measures in place include:
Your Responsibility: While bajj99 takes all reasonable steps to protect your data, you also play an important role in account security. Never share your bajj99 password or OTP codes with any person. If you receive a communication purporting to be from bajj99 that requests your password, treat it as a phishing attempt and report it immediately to [email protected].
Despite the robust security measures applied, no data transmission over the internet or electronic storage system can be guaranteed as 100% secure. bajj99 will notify affected users promptly in the event of a confirmed personal data breach that poses a risk to your rights and freedoms.
As a user of the bajj99 platform, you hold the following rights in relation to the personal data bajj99 holds about you. To exercise any of these rights, submit your request in writing to [email protected]. bajj99 will acknowledge your request within 48 hours and will respond substantively within 30 days.
bajj99 does not charge a fee for handling data rights requests. Where a request is manifestly unfounded or excessive (for example, repetitive requests submitted within a short timeframe), bajj99 reserves the right to charge a reasonable administrative fee or to decline the request, providing written reasons for the decision.
bajj99 is strictly an 18+ platform. bajj99 does not knowingly collect, process, or retain personal data from any person under the age of 18. All users are required to confirm that they are at least 18 years of age at the point of registration, and bajj99 enforces a documentary age verification process as part of the KYC procedure described in Section 3.2.
If bajj99 discovers or is notified that an account has been registered by a person under the age of 18, the account will be closed immediately. All gaming activity associated with the account will be voided, and any uninvested deposit balance will be returned to the originating payment method. All personal data associated with the underage account will be deleted as promptly as permitted by applicable legal obligations.
18+ Only: If you are aware of a person under the age of 18 who has registered or is attempting to register a bajj99 account, please report this immediately to [email protected]. bajj99 takes underage gambling extremely seriously and will act on all reports without delay. Players must be 18 years or older — there are no exceptions.
With your consent, bajj99 may send you promotional emails, SMS notifications, and in-platform messages relating to new games, seasonal promotions (such as Eid offers, Pohela Boishakh bonuses, or BPL cricket specials), deposit bonuses, tournament announcements, and other platform updates. Marketing communications are sent only to users who have explicitly opted in during registration or through their account settings.
You may withdraw your consent to receive marketing communications at any time by:
Opt-out requests are processed within five business days. After opting out, you will continue to receive transactional and account-related communications — such as deposit confirmations, withdrawal processing updates, KYC requests , and security alerts — as these are necessary for the operation of your account and cannot be opted out of while your account remains active.
bajj99 does not engage in unsolicited bulk marketing, spam, or any form of aggressive direct marketing. If you receive a communication purporting to be from bajj99 that you did not opt in to receive, please report it to [email protected] so that we may investigate.
The bajj99 platform integrates with a number of third-party services to deliver its full range of features. When you interact with these third-party integrations — such as launching a game powered by a studio provider, or initiating a payment via bKash or Nagad — your interaction may involve the transmission of certain data to that third-party service provider. bajj99 is not responsible for the privacy practices of third-party providers operating their own independent systems.
Key third-party service categories and their privacy implications are as follows:
bajj99 enters into data processing agreements with all third-party processors to ensure that personal data shared with them is handled securely and in accordance with applicable data protection principles. Where a third-party provider is located outside Bangladesh, bajj99 takes steps to ensure that appropriate data transfer safeguards are in place.
External Links: The bajj99 website does not contain links to external third-party websites. However, should you independently navigate to the websites of payment providers or game studios mentioned on this platform, please note that bajj99 has no responsibility for the content, privacy practices, or data security of those external sites.
bajj99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality, data processing practices, or business operations. All changes will be published on this page at https://bajj99.bid/privacy-policy, and the "Last Updated" date at the top of this page will be revised accordingly.
Where a change to this Policy is material — meaning it significantly affects the way bajj99 collects, uses, or shares your personal data, or materially affects your rights — bajj99 will provide advance notice to registered users via email to the address on file. The notice will be sent no less than 14 days before the updated Policy takes effect, allowing you time to review the changes and, where applicable, withdraw consent or close your account before the new terms apply.
For minor or non-material changes — such as corrections of typographical errors, clarifications of existing practices, or updates to contact details — bajj99 may update the Policy without advance notice. Continued use of the bajj99 platform following the publication of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to a revised Policy, you must stop using the platform and contact [email protected] to close your account.
bajj99 recommends that all registered users periodically review this Privacy Policy to remain informed about how their personal data is being processed. Previous versions of this Policy are available on request by contacting [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajj99 processes your personal data, please contact our Data Protection team using the details below. All correspondence must be submitted in English to ensure prompt and accurate handling.
When contacting us regarding a data rights request or privacy concern, please include your registered username, a description of your request or complaint, and any relevant supporting information. For Subject Access Requests, bajj99 may ask you to confirm your identity before processing the request to protect against unauthorised access to account data.
If you are not satisfied with bajj99's response to a privacy concern or data rights request, you may escalate your complaint by submitting a formal written complaint to [email protected] marked clearly as "Formal Privacy Complaint". bajj99 will review all formal complaints at a senior level and will provide a written final response within 30 days of receipt.
Security Reminder: bajj99 support staff will never ask for your account password, OTP code, or full payment credentials in any communication. If you receive a message claiming to be from bajj99 that requests such information, do not respond and report it to [email protected] immediately as a suspected phishing attempt.
You've reviewed our Privacy Policy. Your data is protected — now explore everything bajj99 has to offer. Cricket betting, live casino, premium slots, and more, all in one platform built for Bangladeshi players.